Q: How can I pay for my certified translation?

When sending your translation request form please indicate your preferred method of payment among the available options. Once your document has been translated, you will receive an invoice by email containing a credit card payment link, or TB Translation's bank details should you wish to make a bank transfer.

Question 1

How can I pay for my certified translation?

Thomas · Accepted Answer

When sending your translation request formplease indicate your preferred method of payment among the available options. Once your document has been translated, you will receive an invoice by email containing a credit card payment link, or TB Translation's bank details should you wish to make a bank transfer.

Question 2

How can I verify your NAATI translator accreditation?

Thomas · Accepted Answer

With this accreditation card, you can scan the QR code which will redirect you to the NAATI website. NAATI website, where my certification is listed. Alternatively, you can copy/paste my CPN0KI67N accreditation number directly onto the NAATI.

Question 3

How can I get in touch with you?

Thomas · Accepted Answer

You can contact me using the contact box on the right of your screen, or directly by e-mail at thomas@tbtranslation.com.

Question 4

Are you a recognized company? How can I check?

Thomas · Accepted Answer

Yes, TB Translation is registered under ABN (Australian Business Number) 75 921 934 537, which you can check on the government website ABN Lookup.

Question 5

There's a mistake in my original document. Can you correct it?

Thomas · Accepted Answer

No. NAATI-certified translators and interpreters are bound by the AUSIT Code of EthicsCode of Ethics, which requires the utmost impartiality in the production of translations. A certified translation is not a correction or certification of the original document. Therefore, please make sure to address any errors on your official document with the appropriate authorities before submitting it for translation.

Question 6

Do you need the original document for translation?

Thomas · Accepted Answer

No, but a high-quality scan is required.

Question 7

Do you offer discounts?

Thomas · Accepted Answer

If you need more than 4 documents translated, I'll send you a personalized quotation that's cheaper than the unit price. Submit your translation request form and I'll get back to you with a personalized quote.

Question 8

Can you send a physical copy of the translation?

Thomas · Accepted Answer

Yes, shipping within Australia will be charged at $5, and international shipping at $10. For Sydney residents only, and subject to availability, I offer a 24h delivery service for $25.

Question 9

Can I drive and/or rent a car in Australia with a NAATI-certified translation of my driver's license?

Thomas · Accepted Answer

Yes, but be sure to present the original document with the translation. You can consult the links below for the rules in force in each state:

Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia

Question 10

Can I use your translations for a VETASSESS skills assessment?

Thomas · Accepted Answer

Yes, but be sure to ask the agent in charge of your file whether the translation must be complete or partial.

Question 11

Can I see the translation before I pay?

Thomas · Accepted Answer

Yes, you will receive an uncertified copy of the translation at the same time as your invoice, for you to check and validate. Once the document has been validated and the invoice paid, you will receive the final, certified copy of your translation.

Question 12

How soon will my translations be completed?

Thomas · Accepted Answer

Delivery times vary according to the number of documents to be translated and their complexity. If you only have one document to translate, I will return it to you translated within 24 hours. In the case of multiple documents, I'll e-mail you a precise quote and exact delivery time.

Question 13

Are your translations accepted by Home Affairs for visa or citizenship applications?

Thomas · Accepted Answer

Yes, my accreditation allows me to certify your translations of official documents for all administrative procedures in Australia, including visa and citizenship applications with Home Affairs, the Australian immigration department.

Question 14

Are your translations NAATI-certified?

Thomas · Accepted Answer

Yes, I am accredited by NAATI, the National Certification Authority for Translators and Interpreters in Australia. By stamping your translations with my official stamp, they will be recognized and approved by government agencies in Australia.

Frequently asked questions